terms and condition

Terms & Conditions

Welcome to Fragora. By accessing or using our website and services, you agree to the following terms and conditions. Please read them carefully before making a purchase.

1. General

Fragora is a UAE-based perfume brand. All products listed on our website are subject to availability. We reserve the right to update product details, pricing, and availability at any time without prior notice.

2. Orders

By placing an order, you confirm that all details provided are accurate and complete. Fragora reserves the right to refuse or cancel any order for reasons including, but not limited to, product or service availability, errors in product information or pricing, or suspected fraud.

3. Pricing

All prices are listed in AED and include applicable taxes. Shipping fees, if applicable, will be added at checkout.

4. Shipping

We currently ship across the United Arab Emirates only. Please refer to our Shipping Policy for more details on delivery times and charges.

5. Returns & Refunds

We accept returns only for damaged products, which must be reported within 15 days of delivery. Please see our Return & Refund Policy for full details.

6. Intellectual Property

All content on this website—including logos, images, text, product designs, and branding—is the property of Fragora and may not be used or reproduced without our written permission.

7. Limitation of Liability

Fragora will not be held liable for any indirect, incidental, or consequential damages that may arise from the use of our products or website.

8. Privacy

Any personal information you provide is kept confidential and used only to fulfill your order or respond to your inquiries. View our Privacy Policy for full details.

9. Changes to Terms

We reserve the right to update or modify these terms at any time. Continued use of the site after changes are made constitutes your acceptance of the new terms.