privacy policy

Privacy Policy

At Fragora, your privacy is important to us. This policy explains how we collect, use, and protect your personal information when you visit our website or shop with us.

1. Information We Collect

When you place an order or contact us, we may collect the following personal information:

  • Name

  • Email address

  • Phone number

  • Delivery address

  • Payment information (securely processed through third-party gateways)

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Communicate with you about your purchases or inquiries

  • Improve our services and customer experience

  • Send occasional updates or promotions (only if you’ve opted in)

3. Sharing Your Information

We do not sell or rent your personal information to third parties. Your data may be shared only with:

  • Our trusted delivery partners to ensure successful delivery

  • Payment processors to complete your transactions securely

4. Data Security

We take your privacy seriously and implement appropriate measures to protect your personal data. All payment information is encrypted and processed through secure, trusted gateways.

5. Your Rights

You have the right to:

  • Request access to the personal information we hold about you

  • Ask for corrections or updates

  • Withdraw consent for marketing emails at any time

6. Cookies

Our website may use cookies to enhance your browsing experience. These cookies do not collect personal data and can be disabled in your browser settings.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated revision date.

8. Contact Us

For questions or concerns about your data, reach out to us at:
📧 fragorauae@gmail.com